Network & Connectivity
Core connectivity, segmentation, and redundancy. Reviews include carrier handoff points, MDF/IDF conditions, Wi‑Fi coverage assumptions, VLAN separation, guest access, failover paths, and who controls network administration.
Cybersecurity & Access
Identity, credentials, and administrative control. Reviews include shared logins, multi-factor use, vendor access paths, password custody, offboarding procedures, remote access exposure, and whether ownership can independently revoke access.
Physical Security Technology
Cameras, access control, and integration. Reviews include camera coverage and retention policies, access control credential management, integration between systems, alert routing, evidence export, and who holds administrative rights.
Connected Building Systems
Plainly: the software and controls that run parts of the property, not just office IT.
BMS and other operational technology. Reviews include building automation access, lighting and climate controls, elevator or gate integrations, remote vendor connections, patch responsibility, and whether operational systems are isolated from general networks.
Vendor Management
Contracts, documentation, and ownership rights. Reviews include vendor scopes, support obligations, as-built records, administrator credentials, warranty boundaries, renewal risk, data ownership, and whether documentation is usable by a future operator.
Resilience & Recovery
Plainly: what happens if the internet, power, vendor access, or key systems go down.
Backups, outage procedures, and continuity. Reviews include configuration backups, internet and power dependencies, emergency access procedures, restoration expectations, monitoring escalation, and who is responsible during an outage.
01
Introduction
Owner conversation and property context. The discussion identifies business priorities, known concerns, decision makers, and the level of access needed before any technical review begins.
02
Scope
Systems, access, schedule, and responsibilities. The scope confirms which systems, vendors, documents, credentials, and site areas are included so the assessment has clear boundaries.
03
Assessment
Interviews, documents, and on-site walkthrough. The review compares what vendors say, what documentation shows, and what is actually present in the property environment.
04
Executive Review
Findings, decisions, and 90-day roadmap. The final review prioritizes risks, ownership decisions, vendor follow-ups, and the practical next steps needed to reduce exposure.
Shadow Guard represents ownership, coordinates specialists, and preserves decision authority — without replacing every technical vendor.
Property Ownership
Shadow Guard
Independent Technology Advisor
Technology Vendors
network, cloud, software, support
Property Management
operations, budgets, resident/tenant experience
Engineering & Security
BMS, elevators, access control, cameras
BMS means the systems that monitor or control building operations, like climate, access, and equipment.
Included
Stakeholder interviews and document review
Limited visual walkthrough of accessible technology areas
High-level review of vendors and contracts
Risk scoring and executive recommendations
Plainly: which issues matter most, why they matter, and what ownership should do next.
Excluded unless separately authorized
Penetration testing or vulnerability exploitation
Active network scanning or configuration changes
Electrical, alarm, or low-voltage installation work
Legal certification of complete risk identification