Who we serve

Towers, hotels, offices and the portfolios that hold them.

One method for every property. What changes is what is in the building, where it goes wrong, and what we look at first.

One method for every property. What changes is what is in the building, where it goes wrong, and what we look at first.

Built for buildings where technology can't fail

We work with owners of high-value properties across South Florida. The method is the same everywhere; what we look at first depends on the building.

01 · RESIDENTIAL TOWERS

Luxury condominiums and rental high-rises

Residents expect the building to work like a hotel: app-based entry, package rooms, amenity booking, cameras, and Wi-Fi in every common area. Each comes from a different vendor, and ownership often changes hands with the association or the management company.

What's in the building

  • Door entry, intercom and resident apps
  • Access control for garages, amenities and package rooms
  • Video surveillance and recording
  • Building automation for HVAC, pumps and elevators
  • Common-area and amenity Wi-Fi
  • Metering, EV charging and leak detection

Where it goes wrong

  • Administrator rights held by the developer's vendors after turnover
  • Resident and amenity networks that can reach building systems
  • No record of which vendor holds which login when management changes

What we look at first

  • Who can add or remove administrators on entry and access control
  • What resident and guest networks can reach
  • What the association or ownership would lose if a vendor left

02 · HOTELS & HOSPITALITY

Hotels, resorts and branded residences

A hotel runs around the clock on systems guests never see: room locks, the property management system, guest Wi-Fi, back-of-house networks and building automation. Many are run by the brand, the operator and outside vendors at the same time.

What's in the building

  • Guest-room locks and encoders
  • Property management and point-of-sale systems
  • Guest, staff and back-of-house networks
  • Video surveillance and access control
  • Building automation and in-room energy controls
  • Remote support connections for each vendor

Where it goes wrong

  • Guest networks that can reach operational systems
  • Remote access left open for vendors and never reviewed
  • Lock and access systems that only the integrator can administer. In 2024, researchers showed hotel locks at over 13,000 properties could be opened.

What we look at first

  • Separation between guest, staff and building networks
  • Every remote access path into the property, and who owns it
  • Who can administer locks, cameras and doors

03 · COMMERCIAL OFFICE

Class A towers and multi-tenant buildings

Office buildings share infrastructure between landlord and tenants: lobby access, turnstiles, visitor systems, risers, rooftop equipment and building automation. Responsibility is split between ownership, property management, tenants and their vendors.

What's in the building

  • Lobby access, turnstiles and visitor management
  • Building automation for HVAC, lighting and elevators
  • Shared risers, telecom rooms and carrier circuits
  • Video surveillance and security operations
  • Tenant fit-out networks connected to base-building systems
  • Metering and energy reporting

Where it goes wrong

  • Tenant and base-building networks with no clear boundary
  • Building automation running outdated firmware with no named owner
  • Single circuits or switches serving several critical systems

What we look at first

  • Where tenant networks end and base-building networks begin
  • Who is responsible for patching building automation
  • Which systems share one path, and what fails with it

04 · PORTFOLIOS

Owners with more than one property

Across a portfolio, every building was built by different contractors and is run by different vendors. Without one model, owners can't compare properties or see where the same weakness repeats.

What's in the building

  • Different vendors and systems at every property
  • Separate management companies or operators
  • Shared corporate networks and identity
  • Contracts negotiated property by property

Where it goes wrong

  • The same shared vendor login at several properties
  • No way to compare one building's position with another's
  • Knowledge that leaves when a chief engineer or vendor does

What we look at first

  • One JANUS assessment, to set the baseline
  • The same ARGOS model applied to every property
  • A portfolio view of findings against the Ownership Control Standard